Nagano

A variety of information on aid for those negatively impacted by COVID-19

Aid for Everyday Life

Nagano Prefecture is making a number of efforts and offering various aids in order to protect the lives and livelihoods of all the prefecture's residents from the impact of COVID-19.

Money Problems

No money for daily life

  • You can borrow money to live on temporarily.
    ¥ 200,000 maximum
  • You can borrow money to live on progressively.
    Single person household: ¥ 150,000 / month
    Household of two or more people: ¥ 200,000 / month

Housing Problems

Can't pay the rent

  • You can receive money to pay your rent.
    Single person household: ¥ 31,800-36,000 / month
    Household of two or more people: ¥ 38,000-43,000 / month

No house to live in

  • You can temporarily live in prefectural housing.
    Rent: ¥ 8,000-21,000 / month

Employment Problems

Looking for work

  • You can consult the Public Employment Security Office (Hello Work) if you are looking for work.

Want to acquire skills

  • People looking for work can take a variety of vocational training programs at the Public Employment Security Office (Hello Work).

School and Children Problems

Have children in high school

  • Tuition fees at prefectural high schools are lowered by ¥ 9,900 / month.

Have children attending special needs school

  • You can receive school lunch fees, transportation expenses, and other fees necessary for your child's school life.

Have children in college

  • You can be exempted from enrollment fees and tuition fees, as well as receiving student loans.
More details here

You must meet some conditions for receiving assistance.

First, please contact the Nagano Intercultural Consultation Center.

026-219-3068
080-4454-1899
LINE CALL

Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10: 00 AM - 6 AM: 00 PM

Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German

Aid for Businesses

There is a variety of aids for business people having difficulty managing their business due to the impact of COVID-19.

  • Loans for working capital
  • Postponement of repayment of loans
  • Benefits, subsidies, and grants
  • Postponement of taxes and social insurance premiums
More details here

You must meet some conditions for receiving assistance.

First, please contact the Nagano Intercultural Consultation Center.

026-219-3068
080-4454-1899
LINE CALL

Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10: 00 AM - 6 AM: 00 PM

Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German

Regarding COVID-19 and vaccines

  • About COVID-19

    If you have symptoms such as a fever or feel sluggish and wish to consult someone about health matters and how to prevent the spread of infection, or if you wish to be tested, we can take your calls.

  • Regarding vaccinations

    * Vaccination vouchers will be sent to the address registered on your resident card. Please hold onto this, and don't throw it away.
    I want to know more about the vaccines' side-effects.

Please call the following number

0120-974-998

COVID19 Multilingual Call Center (Hours available: 24 hours / day)

Support in 20 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, German, Italian, Russian, Mongolian, Sinhalese, and Hindi

Nagano Intercultural Consultation Center

LINE CALL

Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10: 00 AM - 6 AM: 00 PM

Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German

Important: Vaccination vouchers will be sent to the address registered on your resident card. Please hold onto this, and don't throw it away.

Protect yourself and others from COVID-19

Check local advice where you live and work.

COVID-19 infection can occur through the eyes, nose, or mouth.

Take care and stay aware to prevent infection.

The 3 keys to prevent infection: practice social distancing, wear a mask, and wash or disinfect your hands frequently.

The proper way to wash your hands

  • Soap up your hands and wash them well with palms together

  • Extend the backs of your hands and rub with the palm of the opposite hand

  • Pay particular attention to the space between the nails and fingertips

  • Wash between your fingers

  • Twist your palms around your thumbs to wash them

  • Wash both wrists

Avoid the 3 Cs:

Closed spaces with poor ventilation, Crowded areas, and Close-contact settings.

Confined and enclosed places with poor ventilation

Open doors or windows frequently for ventilation (Don't forget, that includes when using air conditioners or heaters, too)

Crowded places with many people

Even outdoors, avoid activities with many people gathering tightly together (A few people walking or jogging together is OK)

Close-contact settings for conversing or speaking

Avoid dining in large groups
Leave every other seat empty, and don't sit directly across from one another
Exercise restraint in conversing in places like trains and elevators

In order to prevent infection

If you do become infected, continue to follow the 3 keys and avoid the 3 Cs above to keep from infecting others.

Regarding COVID-19 infection
“Even if infected, you might not show any symptoms”
“It's possible to infect others about 2 days before any symptoms appear (while asymptomatic)”
Knowing these things, make an effort to always act appropriately.
And take your temperature daily to quickly detect any change in your health and respond in the appropriate manner.

Make use of the COVID-19 Contact-Confirming Application (COCOA for short)

The contact-confirming application can notify you if there is a possibility you've come into contact with someone who's tested positive for COVID-19. This allows you to quickly see a doctor for testing and receive other support from the health care center. more people using it, the better it will help stop the spread of infection.

  • Download on the App Store
  • Get it on Google Play
If you think you might be infected ...

If you think you may be infected, don't rush to a hospital, but call and consult with a doctor or health care center serving your area.

If you have cold-like symptoms

  • If you have symptoms such as a fever or sluggishness, please take the day off from work or school and refrain from going outside.
  • Please take your temperature every day and keep a record of it.

Consultation guidelines

If you have symptoms such as a fever, first call your regular physician or the closest medical institution and talk to them. If at a loss as to what medical facility to contact, please consult with the checkup / consultation center (health care center) responsible for the city, town, or village where you live. If any of the following apply to you, please consult with the center immediately!

If any of the following apply to you, please consult with the center immediately!

You have any serious symptoms such as shortness of breath (difficulty breathing), extreme sluggishness (fatigue), or high fever

Those whose conditions could easily grow more severe*, if they have relatively light, cold-like symptoms such as fever or a cough
* the elderly, those with underlying medical conditions such as diabetes, heart condition, respiratory disease (COPD, etc.), those undergoing dialysis, taking immunosuppressants or anticancer drugs, etc.

Those not listed above with mild, cold-like symptoms such as cough and fever should definitely consult a doctor if they persist more than 4 days.
As symptoms vary from person to person, please consult a doctor immediately if you think you have strong symptoms.

Those with only mild symptoms not matching those mentioned above should still consult with the center if any of the following apply.
◎ If you are pregnant
◎ If there is a possibility you had close contact with an infected individual (including if you were notified by the contact-confirming application)
◎ If you or your family stayed in an area of ​​increased infection in the last 2 weeks
◎ If you experience an impaired sense of taste or smell

When you need consultation about COVID-19

《IMPORTANT》
Those with a cough or fever shouldn't suddenly go to the hospital.
First, please call this phone number for a consultation.

0120-974-998
COVID19 Multilingual Call Center
Hours available: 24 hours / day

Supported languages: English, Chinese, Korean, Thai, Indonesian, German, French, Italian, Russian, Spanish, Portuguese, Vietnamese, Nepalese, Tagalog, Malay, Burmese, Khmer, Mongolian, and Sinhalese
Once your call goes through, please tell them, “I live in Nagano Prefecture. I want to talk to you about COVID-19 infection.”

To all businesses

Nagano also has the Counter COVID-19 Campaign with guidelines for businesses to protect their patrons from infection while boosting the economy.

  • Be sure your staff wear masks and wash their hands diligently.
  • Check the health conditions of your staff. Provide a working environment where it's easy for people to take the day off if they have symptoms such as a fever.
  • Take steps to ensure your work environment avoids the 3 Cs (Closed spaces, Crowded, Close contact).
  • Regularly air out your facility, and regularly wash and disinfect your facility and equipment.
  • Promote working from home, staggered working hours, and alternative work schedules to disperse working hours.
  • Request that your customers follow coughing etiquette and that they sanitize their hands on entering and leaving.
  • Let your customers know about your shop's proactive efforts to fulfill the “Counter COVID-19 Campaign.”

We ask for your help in preventing the spread of the virus by following guidelines created by various industries and offices and the basic line of thinking expressed by the government's Novel Coronavirus Expert Meeting.

Counter COVID-19 Campaign

  • Nagano's Safe Shops

    Stickers

    Nagano's Safe Shops

    In order to create an environment where all Nagano Prefecture residents can enjoy eating and drinking and other services in safety, we certify shops that take firm steps against the spread of infection as “Nagano's Safe Shops.” Please consider this when selecting a shop.

  • Counter COVID-19 Campaign

    Stickers

    Counter COVID-19 Campaign

    In Nagano Prefecture, the Counter COVID-19 Campaign by the business owners and operators has the goal of lowering the risk of cluster infection and creating an environment many can use without worry through the efforts of each shop and facility, stimulating the local economy.