If you have a problem with a new coronavirus illness, there is a place to talk.

1 FRESC help desk

Foreigners who are having trouble with their lives, such as having lost their jobs due to the new coronavirus, can call the FRESC Help Desk.
I can teach you how to help you and what you need to do to stay in Japan. If you have any questions, please call.

Sundays Monday to Friday (Saturdays, Sundays and public holidays are not open)
Hours 9 am to 5 pm
14 languages ​​including Japanese, Vietnamese (Tiếng Việt), Chinese (Chinese), English (English)
TEL (No cost)　0120-76-2029

You can see the leaflets of FRESC in multiple languages

- Easy Japanese　[PDF: 308KB]
- English　[PDF: 252KB]
- Chinese (Chinese / Simplified / Traditional)　[PDF: 566KB]
- 코리언 (Korean)　[PDF: 329KB]
- Español (Spanish)　[PDF: 278KB]
- Português (Portuguese)　[PDF: 297KB]
- Tiếng Việt (Vietnamese)　[PDF: 335KB]
- नेपाली भाषा (Nepali)　[PDF: 391KB]
- ภาษาไทย (Thai)　[PDF: 566KB]
- Bahasa Indonesia (Indonesian)　[PDF: 272KB]
- Filipino (Tagalog) (Filipino (Tagalog))　[PDF: 274KB]
- မြန်မာဘာသာစကား (Myanmar) [PDF: 627KB]
- ភាសាខ្មែរ (Khmer (Cambodia))　[PDF: 474KB]
- Mongolian(Mongolian)　[PDF: 343KB]

You can see FRESC in the video

• Introduction of Foreign Residents Support Center (FRESC) (YouTube Ministry of Justice channel)
• Introduction to the Foreign Residents support Center (FRESC) (YouTube MOJ channel)

2 Ministry of Health, Labor and Welfare telephone consultation counter (call center)

The Ministry of Health, Labor and Welfare has a contact point where you can talk about the new coronavirus (COVID-19) by telephone.

TEL (No cost)0120-565-653
Languages ​​to consult: English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese
Consultation days: Anytime
Time to consult: It depends on the language
English, Chinese, Korean, Portuguese, Spanish: 9: 00-21: 00
Thai: 9: 00-18: 00
Vietnamese: 10: 00-19: 00

3 Japan Visitor Hotline (Call Center for Foreign Travelers)(Japan Tourism Agency / Japan National Tourism Organization)

Foreigners who come to Japan on a trip can consult the "Japan Visitor Hotline".
You can also hear about the new coronavirus infection.　

4 "Multilingual telephone consultation service for new coronavirus infections" (AMDA International Medical Information Center, a specified non-profit organization)

Foreigners living in Japan can talk in various languages ​​about their concerns and problems regarding the new coronavirus disease.

5 More hotline (consultation in a foreign language)

Don't worry alone.You can talk over the phone.

6 Home language consultation for technical intern trainees (Organization for Technical Intern Training for Foreigners)

There is a place where technical intern trainees can consult in their native language.

• Mother tongue (Chinese)
• Tư vấn bằng ngôn ngữ bản địa (Vietnamese)
• Serbisyo ng pagpapayo sa sariling wika (Filipino)
• Konsultasi dalam Bahasa Ibu (Indonesian)
• ให้คำปรึกษา เป็น ภาษาไทย (Thai)
• Native Language Consultation
• ការពិគ្រោះយោបល់ជាភាសាជាតិ (Cambodian)
• မိခင်ဘာ သာစကားဖြင့် တိုင်ပင်ဆွေငငင

7 Nagano Multicultural Coexistence Counseling Center

Foreigners living in Nagano Prefecture can consult with us about anything.
Consultation days: Weekdays (Monday to Friday *) and XNUMXst and XNUMXrd Saturdays
* Closed on the XNUMXst and XNUMXrd Wednesdays.
Consultation time: 10: 00-18: 00
TEL: 026-219-3068
You can also consult with us by LINE call.
If you would like to consult, please read the QR code below.

8 Foreign Employment Service Center

There is a window where foreigners who want to get a job can consult.

9 Foreign worker working conditions consultation corner

There is a contact point where you can consult when working foreigners want to discuss working conditions.