Nagano Prefecture is making a number of efforts and offering various aid in order to protect the lives and livelihoods of all the prefecture’s residents from the impact of COVID-19.
Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10:00 AM – 6:00 PM
Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German
There is a variety of aid for business people having difficulty managing their business due to the impact of COVID-19.
Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10:00 AM – 6:00 PM
Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German
If you have symptoms such as a fever or feel sluggish and wish to consult someone about health matters and how to prevent the spread of infection, or if you wish to be tested, we can take your calls.
* Vaccination vouchers will be sent to the address registered on your resident card. Please hold onto this, and don’t throw it away.
I want to know more about the vaccines’ side-effects.
Support in 20 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, German, Italian, Russian, Mongolian, Sinhalese, and Hindi
Open weekdays (Monday – Friday, except for the 1st and 3rd Wednesday of the month), 1st and 3rd Saturday of the month
10:00 AM – 6:00 PM
Support in 15 languages
Chinese, Portuguese, Tagalog, Korean, Vietnamese, Thai, English, Indonesian, Spanish, Nepalese, Malay, Burmese, French, Khmer, and German
Respiratory droplets from coughing, sneezing, or conversing within 2m without a mask enter the eyes, nose, or mouth to cause infection
Touching the eyes, nose, or mouth with a hand containing the virus causes infection
Soap up your hands and wash them well with palms together
Extend the backs of your hands and rub with the palm of the opposite hand
Pay particular attention to the space between the nails and fingertips
Wash between your fingers
Twist your palms around your thumbs to wash them
Wash both wrists
Closed spaces with poor ventilation, Crowded areas, and Close-contact settings.
Open doors or windows frequently for ventilation (Don’t forget, that includes when using air conditioners or heaters, too)
Even outdoors, avoid activities with many people gathered tightly together (A few people walking or jogging together is OK)
Avoid dining in large groups
Leave every other seat empty, and don’t sit directly across from one another
Exercise restraint in conversing in places like trains and elevators
Regarding COVID-19 infection
“Even if infected, you might not show any symptoms”
“It’s possible to infect others about 2 days before any symptoms appear (while asymptomatic)”
Knowing these things, make an effort to always act appropriately.
And take your temperature daily to quickly detect any change in your health and respond in the appropriate manner.
The contact-confirming application can notify you if there is a possibility you’ve come into contact with someone who’s tested positive for COVID-19. This allows you to quickly see a doctor for testing and receive other support from the health care center. The more people using it, the better it will help stop the spread of infection.
If you have symptoms such as a fever, first call your regular physician or the closest medical institution and talk to them. If at a loss as to what medical facility to contact, please consult with the checkup/consultation center (health care center) responsible for the city, town, or village where you live. If any of the following apply to you, please consult with the center immediately!
You have any serious symptoms such as shortness of breath (difficulty breathing), extreme sluggishness (fatigue), or high fever
Those whose conditions could easily grow more severe*, if they have relatively light, cold-like symptoms such as fever or a cough
*the elderly, those with underlying medical conditions such as diabetes, heart condition, respiratory disease (COPD, etc.), those undergoing dialysis, taking immunosuppressants or anticancer drugs, etc.
Those not listed above with mild, cold-like symptoms such as cough and fever should definitely consult a doctor if they persist more than 4 days.
As symptoms vary from person to person, please consult a doctor immediately if you think you have strong symptoms. This includes those who need to take antipyretics repeatedly.
Those with only mild symptoms not matching those mentioned above should still consult with the center if any of the following apply.
◎If you are pregnant
◎If there is a possibility you had close contact with an infected individual (including if you were notified by the contact-confirming application)
◎ If you or your family stayed in an area of increased infection in the last 2 weeks
◎If you experience an impaired sense of taste or smell
We ask for your help in preventing the spread of the virus by following guidelines created by various industries and offices and the basic line of thinking expressed by the government’s Novel Coronavirus Expert Meeting.
In order to create an environment where all Nagano Prefecture residents can enjoy eating and drinking and other services in safety, we certify shops that take firm steps against the spread of infection as “Nagano’s Safe Shops.” Please consider this when selecting a shop.
In Nagano Prefecture, the Counter COVID-19 Campaign by the business owners and operators has the goal of lowering the risk of cluster infection and creating an environment many can use without worry through the efforts of each shop and facility, stimulating the local economy.
We offer information useful to the foreign residents of Nagano Prefecture in their daily life.We also email notifications of emergency information. (Registration required)